Terms and Conditions

Refund and dispute

If for some reason you want to get a refund or dispute a transaction, please contact us on email and we will find a solution.

Shipping

We ship worldwide. Shipping costs are calculated at checkout based on where you are located.
Sometimes you have the choice of untracked or tracked shipping. but for the most part only one choice is available.

Return

If you want to return an item, please contact us and we will find a solution.

Damaged items

If your item arrives damaged, please contact us trough email, in most cases we can send you an a replacement.

Privacy Policy

This is the privacy notice for kvams-flisespikkeri.com. Here you can find information about what the website collect of data.

What data we collect

  • Personal identification information (Name, email address, phone number, address)
  • We collect payment information through Stripe, a secure third-party payment processing service. This includes your credit card number, expiration date, and security code. Please note that we do not directly handle or store your credit card information on our servers.

How do we collect your data?

You directly provide kvams-flisespikkeri.com with most of the data we collect. We collect data and process data when you:

  • place an order for any of our products or services.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.
  • Contact you with information about your orders status, or if there is any problems with the order

How do we store your data?

Our Company securely stores your data at our web host railway.app, the data there can not be seen without proper credentials or outside this website

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:policy@kvams-innramming.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org

How do we use cookies?

There are a number of different types of cookies, however, our website uses:

  • At the moment we use cookies from stripe to handle payments, and to save your cart between session
  • You can find out more about the cookies we use in the blue circle, at the bottom left of your screen

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The kvams-flisespikkeri.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 May 2024.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@kvams-innramming.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: postkasse@datatilsynet.no

Website: www.datatilsynet.no